Build the care pathways of tomorrow and streamline patient care delivery
Have you noticed how difficult it can be to locate patients within your facilities?
Are you looking to improve the patient experience by reducing waiting times and optimizing patient pathways—particularly in outpatient surgery? Yet, do you lack the tools needed to measure and showcase the results of your teams’ efforts?
Are your teams overwhelmed by internal calls and reluctant to answer the phone? Do you have access to analytical data that helps identify efficiency opportunities within patient pathways and improve what is often complex internal communication?
A response to the challenges faced by healthcare institutions
In a constantly evolving hospital environment, managing patient flows is a major challenge.
Healthcare institutions face several key issues:
- Delays in patient care and disruptions in patient flow caused by suboptimal organization.
One of the critical points most frequently raised by healthcare professionals—particularly in outpatient surgery and operating theatres—is the lack of visibility across the patient care process. From admission desk check-in to preoperative preparation times and changes in surgical schedules, the intervals between each step can be variable and invisible, generating stress for both staff and patients.
- Complex internal coordination, with constant inter-team phone calls.
In many institutions, waiting times and flow disruptions are not documented in real time. Optimizing patient pathways depends on effective coordination between healthcare professionals and departments. Breakdowns in this coordination can lead to delays, errors, and a decline in care quality. In addition, excessive demands placed on healthcare staff are frequently cited in studies on quality of working life as a major aggravating factor.
- Difficulties in analyzing the efficiency of patient pathways, limiting opportunities for continuous improvement.
- Data heterogeneity: The data required to analyze care processes comes from multiple, often fragmented sources, including medical records, patient management systems, and patient feedback. Consolidating this data to obtain a coherent, comprehensive view is complex.
- Pathway complexity: Patient journeys can vary significantly depending on conditions, treatments, and required examinations. This diversity makes standardization and comparison of results challenging.
Faced with these challenges, a clear solution emerges: combining technological and strategic expertise to optimize the patient experience and improve hospital organization.
It is with this objective in mind that the partnership between CERCLH, a healthcare consulting firm, and Kheops Technologies, a healthcare software publisher, was established.
This partnership delivers a comprehensive approach: identifying existing care pathways, analyzing data, and proposing optimization strategies to enable effective and sustainable organizational transformation
Identify and share data effectively among stakeholders to streamline the patient journey
What are the benefits for healthcare institutions?
✅ Optimization of patient pathways
✅ Reduction of flow disruptions
✅ Streamlined internal communication and improved coordination (fewer inter-team calls)
✅ In-depth performance analysis
✅ Better decision-making
✅ Time savings for healthcare professionals
✅ Enhanced safety of care pathways
What are the strengths of the partnership?
🔹 A complementary approach
🔹 Tailored, customized support
🔹 A data-driven methodology based on concrete insights
🔹 Intuitive and high-performance technology
🔹 A direct impact on quality of care
Who are the key stakeholders in this partnership?
Kheops Technologies: technology serving healthcare
Kheops Technologies is a key player in healthcare software solutions. Its mission is to simplify hospital management through intuitive and high-performance tools. Its solution, KLS, notably enables:
- Improved patient flow management and reduced waiting times (increasing the organization’s ROI)
- Automation and significant time savings for healthcare teams
- Continuous improvement driven by analytical data
CERCLH: expertise in strategy, management, and healthcare organization
As a healthcare-focused consulting firm, CERCLH supports care providers in redesigning their organizational structures and optimizing patient pathways. Its expertise enables organizations to:
- Identify key areas for improvement
- Implement patient flow optimization strategies
- Provide ongoing monitoring and support to ensure the effectiveness and sustainability of changes
A partnership serving a more efficient healthcare system
The alliance between CERCLH and Kheops Technologies marks a key milestone in improving patient pathways within healthcare organizations.
By combining strategic expertise with technological innovation, this partnership enables hospitals and clinics to achieve greater efficiency and higher-quality patient care.
Looking to optimize your organization? Contact us for a demonstration and discover how our combined expertise can enhance your healthcare facility! 👇
