January 1st, 2023 marks the official launch of KHEOPS’ two new customer support platforms: Desk & WikiKheops.
These two new interfaces are part of KHEOPS’ quality-driven commitment, shared by all our teams, and focused on customer satisfaction and continuous improvement. The Desk ticketing platform and the WikiKheops knowledge base enable faster access to information, while making it easier to track requests and communicate efficiently.
Desk, your dedicated ticketing platform!
The Jira space is being replaced by the Desk platform for request management. You will find the same features for creating, tracking, and communicating on requests, along with an improved user interface. All customer interactions are centralized to ensure fast and personalized support.
Below, you will find a comprehensive tutorial to help you get familiar with the platform.
WikiKheops, the knowledge base for Kheops solutions!
The WikiKheops platform is designed to provide comprehensive information on all KHEOPS solutions: ClevEHR, Pluus, and JustLink.
- User guides and FAQs to support your autonomy,
- Release catalogs to keep you informed about functional and technical updates to our products,
- Best practices and guidance for test management and execution.
Below, discover the documentation platform in all its forms.
Dans une politique de qualité, KHEOPS a conçu et mis en place ces deux nouveaux espaces complets, ergonomiques et intuitifs pour répondre aux besoins de ses utilisateurs.
